CORPORATE TRAINING

Remote teams during Covid were enforced. They were not created by choice, they were not developed as a result of will and there was little, if any, time to prepare. This webinar offers guidelines on how to manage the psychology repercussions of such change, how to improve remote communication and provides specific dos & don’ts of phone, video and face-to-face management. 

Stress management and resilience involve behaviour, thoughts and actions which can be learned and developed. Find out why you should avoid a sole focus on stress reduction. Avoid the common mistake of intervening at the wrong time and learn not only how but also when to intervene to get the results you want. Most importantly, change the way you relate to your stress response and to your emotions.

Can you manage others, if you can’t manage yourself? Self-management is a crucial factor in business success. Learn a three-step process that will enable you to understand your emotions & behaviours and manage them more efficiently. You will also discover four ways of dealing with everyday pressures and difficult situations. Having a specific route to follow saves us from unnecessary disappointment, supbar performance and energy depletion. As with every webinar, this training module offers specific guidelines.

The title doesn’t say “manager as coach” but “coaching skills for managers” for a reason. Managers have enough on their platter. They don’t need an additional role. What they do need is a skill set that will aid them in their responsibilities and help bring the best out of their employees. Learn how to incorporate effective coaching skills in your day to day regime that will make you effective at work and your life a bit easier… while remaining a manager.

Empathy is a skill that can be developed and one that shapes leadership style. Lack of corporate empathy damages corporate culture. It is associated with staff feeling undervalued, unappreciated and de-moralized. Leading with empathy and mastering empathy skills at work has been associated with stronger performance, reduced turnover and absenteeism and more satisfied employees. In this bite-sized seminar, participants will learn about empathy, understand their empathy levels and receive specific tips.

Being in a supervisory role is not an honorary title. It is a position with responsibilities that require knowledge, skills and an interest in self-development. Experience training that includes both skills-development and self-development. Leadership development contents vary depending on requested duration and your needs. As with every training session, focus is on implementation and change.

It is often the mismanagement of crises and not the crises themselves that have the most severe consequences for a firm. Awareness of the complexity of reactions to a critical incident is invaluable; this holds paticularly true for employers, managers and supervisors. This is not about PR. You will learn the specifics of what to do (and what not to do) during and immediately after critical or traumatic incidents such as accidents, armed robberies, violent attacks, natural disasters, and so on. Discover which of the many available post-crisis services are backed by science and which ones may cause more harm than good.

A brief training session with practical advice on how to deal effectively with a possible robbery at work. Learn what to do and what not to do both during a workplace robbery and immediately after the incident. It is packed with simple to follow guidelines that meet the needs of businesses, especially those in the bank and retail sector as well as establishments which have already experienced a robbery in the past because they are more at risk. Keep in mind, robbery is essentially a face-to-face interaction so a worker’s behaviour may be the most significant factor in determining the extent of its ramifications.